FAQ
Below are some frequently asked questions. If you don't find the answer you are looking for please Contact the studio with your specific question.
How do I purchase One of your art pieces?
Purchasing a piece is pretty straightforward.
1) Choose the Item to purchase, and click on the "ADD to CART" button. Once you are ready to check out, click on the black (bag) icon on the upper right of the page and follow the instructions for payment and shipping information.
2) Choose the payment method" PayPal" or "Credit Card", and you will then be taken to the respective checkout page. You will receive a confirmation email for your purchase. If you do not see it in your inbox, make sure to check your spam folder.
If you have any questions or problems, please feel free to contact me, and I will help you with any doubts or issues you may have. If you would like to purchase a piece to be shipped outside the United States, please contact us for a shipping quote.
1) Choose the Item to purchase, and click on the "ADD to CART" button. Once you are ready to check out, click on the black (bag) icon on the upper right of the page and follow the instructions for payment and shipping information.
2) Choose the payment method" PayPal" or "Credit Card", and you will then be taken to the respective checkout page. You will receive a confirmation email for your purchase. If you do not see it in your inbox, make sure to check your spam folder.
If you have any questions or problems, please feel free to contact me, and I will help you with any doubts or issues you may have. If you would like to purchase a piece to be shipped outside the United States, please contact us for a shipping quote.
What are the SHIPPING Costs?
Most items are shipped within 1-3 business days. You can check each listing for
details. Made-to-order pieces that are more complicated can take 4 to 10 weeks
for jewelry and longer for paintings. Standard delivery orders normally take 5-7
business days to be delivered domestically.
Current Shipping Rates - Domestic Continental USA
International: Please contact us
for international quotes
Current Shipping Rates - Domestic Continental USA
| Pieces up to.: |
Fee | Pieces up to.: |
Fee |
| Up to $100 | $8 | $101 to $300 | $ 12
|
| $301 to $700 | $16 | $701 to 1,000 | $ 19 |
| $1,000 + | Free |
|
How will I know when my Item is shipped?
You will receive an email with a tracking number when your item is shipped. * Note. Custom jewelry orders can take up to 10 weeks, and paintings can take longer. I do my best to keep you informed every step of the way.
Is my purchase secure?
That's an important question. We use Stripe and Paypal.
The online payment system is operated by two of the world’s biggest online payment processing companies STRIPE and PayPal. We also use SQUARE for direct purchases or service payments.
The online payment system is operated by two of the world’s biggest online payment processing companies STRIPE and PayPal. We also use SQUARE for direct purchases or service payments.
STRIPE is certified as a Level 1 Service Provider, it is the highest level of certification for payment processors. STRIPE complies with the Payment Card Industry Data Security Standard (PCI-DSS), a set of security standards established by major card brands like Visa, Mastercard, and American Express. STRIPE is a popular payment processing and merchant services company founded in 2011. It is accredited by the Better Business Bureau (BBB) and maintains an A+ rating. STRIPE offers a global payment system that can accept more than 135 currencies.
Your credit card data goes directly to STRIPE.
You also have the option to use PayPal. We do not receive or store any sensitive data.
What Is your exchange or refund policy?
If you aren’t delighted with your order, There is a 10-day exchange or return period for eligible items. To be eligible for a return, your item must be in the same condition that you received it; unworn or unused. Please refer to the Return Policy page for additional information.
Why Should I buy from you?
Below are three reasons why you should.
1) You like my work and what I offer.
2) You value handmade items or original artwork.
3) You feel good about supporting the work of artists.
Below are three reasons why you shouldn't.
1) You consider compliments offensive. You will receive many compliments.
2) You don't want to make your friends jealous. You don't feel that you deserve to wear nice Jewelry.
3) You don't appreciate beautiful, handmade, original pieces. Or understand the uniqueness of wearing a One-of-a-Kind piece, and how good it feels to have the one special piece no one else will own.
Joking aside, I sincerely appreciate your purchase, and it's humbling that I was able to create something you feel is special enough to add to your collection.
Join the email list and receive 15% off your first purchase as a welcome gift.
Are you on Social Media?
My favorite way of social interaction is one-on-one with my customers; nevertheless, I recognize the importance of having a social media presence to present my work to my current clients and a larger audience.
You can follow me on Instagram or FaceBook I would love to see you there. It's best to subscribe to our email list to receive exclusive offers and updates on new projects. Join now.
Do you offer custom work?
Yes, special requests account for a large percentage of my workload in jewelry and metal arts; however, there is typically a waiting list, so please be patient.
What if I want to see more images or videos of a piece i'm interested in?
I would be pleased to give you with additional visuals. Please send me your request at [email protected].
Do you offer wholesale?
Yes, I work with fashion brands, jewelry stores, and galleries. If you enjoy my work and are interested in working with me, please contact me to see if we are a good fit and can accommodate your needs.
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